Orla
Help centre
How to do the thing you are trying to do.
Getting started
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Setting up your clinic
The first hour — clinic details, services, practitioners, rooms and hours — in the order that makes each step possible.
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Moving from Cliniko, Zanda or Pabau
How the CSV import maps your columns, catches duplicates before it writes anything, and lets you run a parallel week before you switch.
Day to day
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How the waitlist fills a cancellation
Adding a patient, what they receive, how long an offer lasts, what happens when two people accept at once, and how to change the order.
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Consent and messaging
Which messages need which consent, where consent is recorded, what happens to a send when it is missing, and how a patient withdraws.